Privacy & Data Protection

Privacy Policy

How Divimaga.lk collects, uses, protects and manages personal information on its matrimonial platform.

Effective / last updated: 15 August 2026
Important: This website policy is a practical platform draft and is not a substitute for advice from a qualified Sri Lankan lawyer. It should be legally reviewed before commercial launch and updated when the service, payment flow or applicable law changes.

1. Who this policy applies to

This Privacy Policy explains how Divimaga.lk handles personal information when adults use our matrimonial platform, create or manage profiles, upload identity-verification material, purchase memberships, communicate with members, report safety concerns, or contact support.

Divimaga.lk is intended for adults aged 18 or older. A parent or relative may create or help manage a profile only with the represented adult's knowledge and consent.

2. Information we may collect

Depending on the features you use, we may process account and contact details; profile information such as date of birth, gender, marital status, religion, language, location, education, career, lifestyle and partner preferences; profile photographs; identity-verification documents and selfies; membership and payment records; interests, favourites and messages; safety reports and blocks; login/security information; and technical records needed to operate and protect the service.

Some profile fields may reveal sensitive aspects of a person. We use such information only for the stated platform purposes and subject to the controls and safeguards described here.

3. Why we use information

  • Create, authenticate and maintain accounts.
  • Review profiles and identity information for authenticity and platform safety.
  • Display approved profile information to eligible members and generate compatibility suggestions.
  • Enable interests, shortlisting and private messaging.
  • Manage membership, payments, renewals and expiry.
  • Prevent abuse, investigate reports, enforce platform rules and secure the service.
  • Provide account, security, membership and support communications.
  • Comply with applicable legal obligations and respond to lawful requests.

4. Matching and profiling

Divimaga.lk may rank approved profiles using information and preferences supplied by members, such as age ranges, partner gender preference, language, religion, location and selected lifestyle information. A compatibility percentage is a discovery aid, not a prediction or guarantee of a successful relationship or marriage. Members remain responsible for their own decisions.

5. When information is shared

Approved profile information is shared with eligible members according to platform visibility rules. We may also use service providers that support hosting, email, payment processing, security or other operational functions. We do not authorize service providers to use personal information for unrelated purposes. Information may also be disclosed where required by law, to protect users or the platform, or in connection with a legitimate business reorganisation subject to appropriate safeguards.

6. Retention and security

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including account operation, dispute handling, fraud prevention and legal obligations. Verification documents should be subject to restricted access and shorter retention where they are no longer needed. We use measures such as access controls, password hashing, protected sessions, moderation controls and restricted verification storage, but no online system can guarantee absolute security.

7. Your privacy choices and rights

Subject to applicable law, you may request access to or correction of personal information, raise concerns about processing, withdraw consent where processing depends on consent, or request account/data actions where applicable. Some information may need to be retained for legitimate security, dispute or legal reasons. You can also block members and report profiles or conversations using the platform's safety tools.

Privacy requests may be sent to support@divimaga.lk. We may need to verify your identity before acting on a request.

8. Sri Lankan data protection framework

Divimaga.lk intends to operate its data practices with regard to Sri Lanka's Personal Data Protection Act, No. 9 of 2022 and applicable rules, directions and guidance of the Data Protection Authority of Sri Lanka. This policy should be updated as the regulatory framework and Divimaga.lk's processing activities evolve.

9. Contact and policy changes

Questions about privacy can be sent to support@divimaga.lk. We may update this policy to reflect new features, legal requirements or operational practices. Material changes should be communicated through the website or account notices where appropriate.